FREQUENTLY ASKED QUESTIONS
HOW SHOULD I PREPARE MY DOG FOR A RUN?
We will text or call you when we are on our way to your location. Do not feed your dawg one hour before they are going to work out, and let them relieve themselves right after we contact you.
WHAT ARE YOUR SERVICE AREAS AND HOURS OF OPERATION?
We service the OKC Metro area. If you are unsure if we service your area, please contact us, to find out. Our hours of operations are currently Monday-Thrusday 5:00pm-8:00pm, Saturdays 10:00am-6:00pm, and Sundays 2:00pm-6:00pm.
HOW LONG ARE THE SESSIONS?
The typical session is 30 minutes. However, we do offer an introductory session for your first visit for a 15 minute session.
HOW OFTEN SHOULD I RUN MY DOG?
We offer weekly, bi-weekly, and on-demand scheduling. Most people schedule once a week and find great benefit both mentally and physically, generally the same day and time each week. During hot summer months and cold winter months, when outdoor options are limited, we do find quite a few clients like to increase to twice a week. You know your dog best and we are here to help discuss options with you for your specific needs.
WHAT CAN I EXPECT DURING MY ZOOMIES RUN SESSION?
Safety and positivity! We work hard to give your dog the best workout they can have, and each day is different for them. We customize the run to their needs. We supervise their movements and encourage them to move the treadmill on their own during the whole session. We stop the dog for breaks and water as needed, and even if they want to continually run we still stop them at regular intervals to do a safety and health check. Remember that on our equipment there is NO MOTOR, and your dog does all the work. NOTHING is forced to make them walk or run. We are there the whole time to ensure a safe and fun run, and give plenty of positive reinforcement. For the first three sessions we recommend you supply us with some of your dog’s favorite treats and their favorite toy.
HOW LONG DOES IT TAKE THEM TO LEARN THE TREADMILL?
For most dogs, the learning time frame is about 5 minutes for us to train them how to balance and walk on the equipment. After they initially learn that the movement will not hurt them, their confidence grows and they start to walk on their own. Our runs are fully supervised for safety. There are NO MOTORS, so the dogs walk or run at their own speed. Our coach watches their movements and makes sure it is a safe and positive experience. Every dog is different, so it may take a couple sessions to really get them going. Eventually, almost every dog will gain a good pace and get confident running.
HOW LONG UNTIL DOG RUNS AT FULL SPEED?
Each dog is different! Some get it right away within minutes and others need a few sessions to build confidence in themselves. Your dog will get a great workout even if they are not running full speed. Even at a slow walk, they are focusing, balancing, and incline climbing for the entire run. Their mind, core and leg muscles are working even at a slow walk. Walking on our treadmills is not the same as you walking your dog. Your dog is concentrating about every step they take. To do that they are flexing all the muscles in their body. It is both physical and mental, and the result is a tired doggy!
DO I NEED TO BE THERE FOR THE SESSIONS?
We encourage the first session to be together so everyone can meet you. Your dog will feel less afraid if you are there to give them some affirmation until they are more used to the van and the treadmill (and us!) After that, you are welcome to leave them with us and go enjoy youreslf.
HOW IS PAYMENT HANDLED?
We accept Visa, Mastercard, and Venmo at the time of booking.
WHAT ARE THE REQUIREMENTS?
We ask that you clear physical activity with your veterinarian. Your dog needs to be at least 4 months old and be up to date on all vaccinations. We can accommodate anywhere from 2 lbs – 150 lbs. Please let us know your dog’s needs and we will do our best to accommodate them.
WHAT IS YOUR CANCELLATION POLICY?
If you cancel within 24 hours to the session there is $20 fee. If a session is cancelled within 1 hour of the session you are responsible for the full amount.